Ticket Purchase Terms and Conditions

Any ticket issued is subject to the following conditions and may be revoked by Upper Hutt Cosmopolitan Club (Inc.) ("we", "us", "our") for breach of any of the specified conditions. We may change or amend these Terms & Conditions of Sale at any time.


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Your ticket

A confirmation email which contains a PDF of your ticket(s) is sent to the email address you provided during the ticket purchasing process, from which you can print your ticket(s).

Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once. Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, we may refuse entry to all ticket holders presenting tickets with this code.

When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

All ticket prices are shown in NZ Dollars and include GST where applicable. We accept Visa and Mastercard only.

Postponements, cancellations & refunds

Tickets cannot be refunded, exchanged or cancelled once issued except in accordance with the applicable laws of New Zealand.

In the event of a cancellation, the purchase will be refunded directly to the credit card used for the original purchase. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified. Purchasers have the option to seek a refund for the value of the purchased ticket(s) for a postponed event by contacting us prior to the replacement date for the postponed show here.

Refusal of admission or ejection for objectionable behaviour

We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose behaviour does not comply with the standards set by Upper Hutt Cosmopolitan Club (Inc.)

Credit card problems

Upper Hutt Cosmopolitan Club (Inc.) ticketing system involves an immediate exchange of information between us and your bank via DPS. Occasionally, your bank may not authorise a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not us, so please contact your bank for a resolution.